My Career Journey One puzzle piece at a time
UX Design
I'm a skilled UX designer proficient in Figma, Sketch, and Adobe Creative Suite. I translate user needs and research into compelling, functional designs for diverse applications, from branding startups to optimizing UI for web and mobile. I prioritize intuitive, user-friendly experiences that boost engagement and satisfaction.
cx/UX rESEARCH
I'm great conducting user interviews, analyzing data, and spotting user needs and pain points. I use research findings to guide design decisions and boost user experience, especially CSAT and NPS scores. I'm skilled at reducing customer effort and turning user insights into design solutions. I have experience in writing industry reports and creating user personas. I focus on meeting client goals and keeping everyone happy!
CX bUSINESS Strategy
With extensive experience in CX business strategy and process optimization,
I focused on improving customer journeys, enhancing customer experiences, and increasing user engagement. My certifications in Data Analysis and Digital Marketing amplify my expertise in strategic thinking, driving impactful results and aligning projects with client objectives.